MX2 USB-C Dual Display DP Alt. Mode Docking Station - With 100W Power Delivery

SKU: DUPRMX2-100
Sale price¥37,499

サマーセール ✴️ : コード ALG20 で 20% オフ

2-Year Limited Warranty

Based in Japan

14-Day Returns

14 Days Money Back

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Expert Support

Frequently Asked Questions

General

Can this dock charge my laptop?
Yes, the MX2-100 can deliver up to 100W of power to connected laptops - however this requires your computer to be connected via either a USB-C PD (Power Delivery) port or Thunderbolt 3/4.

Not every USB-C port on notebook computers supports charging. If your computer doesn’t start charging when a power supply is connected to the device and the device is connected to your computer, try a different USB-C port on your machine or consult the computer’s manual to determine which ports accept power from USB PD power sources.
How many screens can this dock connect my computer to? What resolutions does it support?
The quantity and resolutions of video outputs supported depend on the capability of the connected computer.

The table below provides the maximum output resolutions available for Windows computers based on the version of DisplayPort Alternate mode supported on their USB-C ports.

DisplayPort Alt Mode Version

Single Display

Dual Display

MST Host (Independent/Extended)

DP1.4 (HBR3) with DSC

5120x2880 60Hz

2x 3840x2160 60Hz

DP1.4 (HBR3)

without DSC

3840x2160 60Hz

2x 3840x2160 30Hz

DP1.2 (HBR2)

3840x2160 30Hz

2x 1920x1080P 60Hz

When connected to Apple Mac computers display outputs will be mirrored. When used with a Mac this docking station is suitable for use with a single monitor but cannot be used for multiple monitor extended desktop configurations.
Can I charge my phone or tablet from this dock? 
The USB-C ports on the front of the unit supports rapid charging of mobile devices. If charging a device, ensure you connect it to these ports.

Troubleshooting

Why isn't my connected laptop charging?
Ensure that the power supply is connected at the wall and turned on, and the USB-C cable supplying power is securely connected to the computer
Verify that the USB-C port on the computer supports charging from a USB PD power source

Not every USB-C port on notebook computers supports charging. If your computer doesn’t start charging when a power supply is connected to the device and the device is connected to your computer, try a different USB-C port on your machine or consult the computer’s manual to determine which ports accept power from USB PD power sources.

Ensure that the dock is switched on and the power button is illuminated - the dock does not supply power to the computer when it is switched off
Video doesn’t show on external display
Ensure that the power supply is plugged into the dock and switched on at the wall
Check that the USB-C video cable is connected securely between the monitor and device and the device is securely connected to the computer
Check that the external monitor is turned on and set to the correct input
Check that your computer is detecting the external display and is set to show video on it
Check that the USB-C port on the computer that you have connected the dock to is a
Thunderbolt port or a USB-C port that supports video output using DisplayPort Alternate Mode
If the computer doesn’t detect the external monitor or output video after checking the above, restart your computer and attempt again
If connecting to a monitor with a USB-C or Thunderbolt input, ensure that the cable you are using supports full speed data. Many USB-C cables are intended for charging only and only support USB 2.0.
Video drops out intermittently
If your connected display is flickering during use, please try the following steps to resolve the issue.

Check that the USB-C video cable is connected securely between the display and device
Check that the device is securely connected to the computer
Check that the USB-C video cable being used to connect to the display is of good quality and isn’t damaged
Specifications
  • SKU: DUPRMX2-100
  • Barcode (EAN): ()
  • Input: USB-C
  • Output: 2x DisplayPort(DP1.4/DP++)
    2 x USB-A 3.1 Gen1(5G)

    1x USB-C 3.1Gen 2(10G) BC 1.2 and Apple Charging Support

    1 x 3.5mm TRRS Audio / Microphone Jack

    1x USB-A3.1Gen 1(5G) BC 1.2 and Apple Charging Support

    1 x RJ45 Ethernet 1Gbps
  • Power: 135W External Power Adapter (supplied), Dock can provide up to 100W power to computer
  • Device Compatibility: Windows, MacOS Computers
  • Physical Characteristics: Product Dimensions: 190 x 90 x 6.5mm (W x D x H) | Colour: Space Grey and Black | Weight: 535g | Materials: ABS
  • Video Resolution: 2 x 4K UHD 60Hz with DP 1.4 HBR3 DSC enabled
    host*
  • Audio Support: Analogue audio line/microphone in/out
  • Package Includes: Dock, USB-C Cable with USB-A adapter for connection to computer, 100W AC Power Adapter, US;UK;EU;AU Power Cord, User Manual
  • Warranty: 2 Year
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Customer Reviews

Based on 3 reviews
67%
(2)
0%
(0)
33%
(1)
0%
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0%
(0)
A
Alfredo Aranda
Did not work as expected.

I was expecting the monitors connected to the MX2 USB-C would work with the hand but it did not.

T
Thomas
Awesome Product!

Awesome Product, I love this product.

S
Steve D.
Good

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