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Frequently Asked Questions

General

What maximum video resolution does the ALOGIC USB-C Ultra Dock PLUS Gen 2 support?
When connected to a Windows or ChromeOS laptop supporting DP 1.4 Alt Mode, the ALOGIC Ultra Dock PLUS Gen 2 supports dual extended 4K displays @ 60Hz simultaneously using its HDMI and DisplayPort outputs. On macOS laptops, it supports a single extended 4K @ 60Hz display (connecting two monitors will mirror the output across both external screens).
Does the Ultra Dock PLUS Gen 2 come with a power supply, and can it charge my laptop?
The dock is bus-powered for mobile use without needing an external power brick. For laptop charging, connect your laptop’s original USB-C power charger or a USB-C PD power adapter (up to 100W) to the dock's dedicated USB-C PD input port. The dock uses ~15W to power attached accessories and delivers up to 85W pass-through Power Delivery to charge your host computer.
Do I need to install any software or drivers to use the Ultra Dock PLUS Gen 2?
No. The ALOGIC Ultra Dock PLUS Gen 2 relies on native DisplayPort Alternate Mode (DP Alt Mode) technology, making it completely driverless and plug-and-play. Your laptop must feature a USB-C or Thunderbolt 3/4/USB4 port that supports video output and Power Delivery charging.
Will the Ultra Dock PLUS Gen 2 support dual monitors on a MacBook?
On MacBooks with Pro, Max, or Ultra processors, Intel MacBooks, or base M1/M2/M3 MacBooks, the dock outputs to a single extended external display due to native Apple OS MST restrictions over standard USB-C. For users needing dual extended screens on base M1, M2, or M3 MacBooks, ALOGIC recommends DisplayLink-based docks like the CH2 or DX2.
What ports are built into the ALOGIC USB-C Ultra Dock PLUS Gen 2?
"The ALOGIC Ultra Dock PLUS Gen 2 provides a comprehensive set of expansion ports:
Video Output: 1x HDMI 2.0 and 1x DisplayPort (Dual 4K @ 60Hz).
Data Transfer: 2x USB-A 3.2 Gen 1 (5Gbps) and 1x USB-C 3.2 Gen 1 (5Gbps).
Power & Networking: 1x USB-C PD input port (100W max) and 1x RJ45 Gigabit Ethernet port (1Gbps).
Storage & Audio: SD and MicroSD card readers plus a 3.5mm combo audio/mic jack."
Is the Ultra Dock PLUS Gen 2 good for working remotely and traveling?
Yes. Crafted with a sleek, durable aluminum casing and an integrated flexible USB-C host cable, the Ultra Dock PLUS Gen 2 combines full desktop workstation connectivity with a lightweight, travel-friendly design that easily fits into laptop sleeves.